How-to: Comment Moderation Tool

For pages and sites with the any comments social plugin, it is common to find spammers and abusive users. For the Facebook comments social plugin, Facebook has built features to combat this allowing moderators and administrators to filter spam and ban abusive users. This article will go over the steps on how to hide these comments and ban repeat offenders.


How-to: Reply to Comments as a Page

Replying to Comments as a Page

As previously discussed, because each comment made via Facebook Comments generates a link back to the commenter’s Facebook profile or page, replying to comments as a Facebook page can help boost its search ranking. In addition, commenting as a Facebook page demonstrates to readers that their comments are being read and replied to, and encourages them to comment themselves. Counter-intuitively, commenting as a Facebook page does not require the user to “Use Facebook as a Page” from within Facebook — doing so will prevent social plug-ins from being displayed altogether. Instead, follow this flow: Click on “(Change)”


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