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How One Story Proved to Facebook That UPS Has Got Soul

Last updated July 17, 2012

It’s not often that companies get to make waves for encouraging employees to do the right thing, especially when it means a dereliction of the employee’s primary duty. Only recently, we heard about a life guard who saved the life of a swimmer in distress, but because he did it outside the company’s designated zone, he was disciplined and subsequently removed from his job.

UPS, it seems, is one of the rare corporate goliaths that still remain in touch with humanity. While on his daily round, Kenneth Donleycott got a radio call from the local police to let him know that an elderly man with Alzheimer’s had gone missing and to look out for him. Having located the gentleman, Kenneth remained with him until the authorities arrived. UPS posted the story on their official Facebook page and encouraged people to Like it to show appreciation for Kenneth’s actions – very heart-warming considering how many other companies discipline staff for showing some compassion and humanity.

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