Insights



Uncovering Negative Feedback through Facebook Insights

Last updated October 9, 2012

When you have many page followers, it is likely that you will sometimes receive negative feedback for your posts. Sometimes this is not explicit and can only be seen in Facebook Insights. First, we must figure out what is negative feedback.

What is negative feedback?

Any user can give a respective page negative feedback. This can come in the form of a malicious comment from a user, but users also have controls to prevent your content from reaching them. This can be anywhere from unsubscribing from your posts or even reporting your posts as spam. Currently there are four types of negative feedback:


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